Privacy Policy

Effective date: April 2026

Overview

This Privacy Policy explains how MedComfyAI collects, uses, shares, and protects your information when you use our website and services.

Information we collect

  • Account information (name, email, phone number)
  • Appointment details (doctor, date/time, session type, status)
  • Messages you send within the platform
  • Technical data (device/browser data, IP address, logs, cookies)

How we use information

  • To provide and improve our services
  • To authenticate users and keep accounts secure
  • To manage appointments, prescriptions, and communication
  • To comply with legal obligations and prevent misuse

Sharing

We may share information with healthcare providers you choose, service providers who help us operate the platform, and when required by law. We do not sell your personal information.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, so please also protect your account credentials.

Your choices

You can update your profile information, and you may request account deletion by contacting us.

Contact

If you have questions, contact us at support@medcomfyai.com.